Refund policy
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.
Return eligibility
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags if applicable, and in its original packaging. You’ll also need the receipt or proof of purchase.
Because many Azure Blooming LLC items are made to order or personalized, customized products cannot be returned or exchanged unless they arrive damaged, defective, misprinted, or we sent the wrong item.
How to start a return
To start a return, contact us at support@azureblooming.com with your order number and a brief description of the issue. If the item is damaged, defective, misprinted, or incorrect, please include clear photos of the item and packaging.
If your return is accepted, we’ll send you instructions on how and where to send your package. Please do not send items back without contacting us first. Items sent back without first requesting a return will not be accepted.
Return shipping
Return shipping costs are the customer’s responsibility unless the return is due to our error, a defective item, damage, or a misprint. Original shipping charges are non-refundable unless required by law or unless the issue was caused by our error.
Damages and issues
Please inspect your order when you receive it and contact us right away if the item is defective, damaged, misprinted, or if you received the wrong item. We’ll review the issue and make it right with a replacement, refund, or other appropriate solution.
Non-returnable items
The following items cannot be returned unless they arrive damaged, defective, misprinted, or incorrect:
Personalized or custom-made products
Made-to-order printed apparel, mugs, flags, ornaments, and decor
Items that have been worn, washed, used, altered, or damaged after delivery
Gift cards or digital products, if offered
Exchanges
The fastest way to get the item you want is to contact us first. If your exchange is approved, we’ll provide instructions. For sizing issues, please check the size chart carefully before ordering, as made-to-order items may not be eligible for exchange unless there is a production error.
Refunds
We’ll notify you once we’ve received and inspected your return. If approved, your refund will be processed to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Cancellations
Orders may be canceled before they are fulfilled or sent to production. If your order has already been produced, personalized, or shipped, we may not be able to cancel it.
Business information:
Azure Blooming LLC
West Jordan, Utah, United States
Email: support@azureblooming.com
Phone: +1 856-263-7046